our COVID-19 response

At the end of March, 2020, a nationwide lockdown was imposed in response to the Covid-19 pandemic. With just 4-hours-notice, chaos followed, especially for the millions of migrant workers who immediately lost their jobs.  With little alternative, they fled the cities and returned home to their families, many on foot, some dying en-route. This mass migration helped spread the virus.

The poor and marginalised who rely on daily labour, found themselves with no work, no money, no food and little access to healthcare. An aid package was implemented by the government, however those without a voice, those we have been working with for decades, are the ones who so often fall through the cracks. In the slums, families live in crowded conditions and many are in dire need.

Restrictions eased over the duration of the year despite ongoing infections and deaths.

Our team was on the ground and spent the year providing food, health, healing, and hope.
We will continue to serve vulnerable communities as the needs are again escalating.


India is being hit by a second wave, bigger which is growing much faster than last year's. Over 300,000 new infections a day are being reported - the highest in the world. The virus is rife in villages across the country as well as cities and slums. There are critical shortages of oxygen and medication in the hospitals. People are being turned away. People are dying.

The healthcare infrastructure is creaking at the seams with government hospitals and testing centres overwhelmed, turning patients away.

This is why we do what we do!

What we are doing

In 2020, our immediate response was to run awareness campaigns in our schools, slums and rural communities, addressing misinformation and providing sanitiser, hand washing stations and soap packs.

Community Health Workers and teachers were equipped to serve at the coal face of the unfolding disaster.

Teams delivered hand-washing stations in rural villages, food packs to the hungry and nutritional supplements to the frail and vulnerable.

Staff at our clinics saw thousands of patients in person and many more via tele-medicine. They helped the poor access health pathways while clinics worked with government hospitals to provide acute treatment for the critically ill.

Health sub-centres were established at many of our schools to provide healthcare in remote areas. We expanded to 17 virtual clinics.

Working through our network of over 100 schools, various clinics, and an equipped team of Community Health Workers and other staff, our team protected the vulnerable, including malnourished children, the elderly, and those suffering from underlying health issues.

With schools closed for months, Good Shepherd schools pivoted to online learning, with over 80% of our students accessing lessons through a device and WhatsApp class groups. Parents of students who have no device pick up classwork for their children and return it for marking.

It is the most vulnerable of all who suffer the most, and our team prevented desperate families from dedicating daughters as Joginis, intervened to prevent child bride marriages, and pursued ‘missing girls’ who were abducted, working with the police to restore them to their families.

Last year we were able to respond to the crisis by:

  • Educating 400,000 villagers about the virus, its symptoms, how to prevent its spread, handwashing, etc.
  • Diagnosing and prescribing for more than 62,000 patients at our clinics, plus over 33,000 via ‘telemedicine’ links to help protect doctors and patients with underlying conditions or to help those in rural areas without access to doctors.
  • Assisting patients displaying Covid symptoms at our Hyderabad clinic every day.
  • Establishing virtual clinics - video consultations with doctors - at 17 of our schools.
  • Providing personal protective equipment for clinic staff and community health workers.
  • Helping 1200 at-risk women access government aid.
  • Providing 2 million meals for those facing starvation including day labourers trapped in slums, at-risk women unable to access government rations, HIV-affected families, the rural poor and many more.
  • Transforming ten of our schools into relief centres for the local community
  • Assisting local officials in Telangana state, where our staff were commended for helping villagers to understand about the virus, dispelling myths and taking away the stigma of being infected.
  • Enabling 75% of our 26,000 students to continue learning and studying remotely, with 75 schools providing worksheets and assessments, and a further 11 schools conducting online learning.

And much more!

Now, with the growing crisis we want to provide:

  • Medical supplies and treatment - both for Covid and for other conditions where people are unable to receive medical care due to the government health system being overwhelmed
  • Food, nutrition and other essential supplies for those facing starvation because they have no work and no income due to lockdowns.


Many of the elderly, those with disabilities suffer further from malnutrition. MannaMix is a nutritional supplement made from 20 varieties of pulses and dry fruits which are sauteed individually, mixed together, ground, packaged and distributed to help boost the immunity of these vulnerable people. The product is produced by people affected by HIV and is an income generating activity.

What you can do

But there is much more to be done. In these unprecedented times, we invite you to help us channel practical help to those who are most in need.

We want to:

  • Continue upskilling Community Health Workers for effective response in areas of hygiene education, prevention programmes and tele-medicine
  • Supply our clinics with medicines, oxygen and equipment
  • Provide urgent life-saving hospitalisation for those in need.
  • Transform classrooms to feeding hubs

Our goal is for our centres to be a refuge during this pandemic, providing respite and hope to some of the most impoverished and vulnerable people affected by COVID-19 through the provision of health and mental care, food and nutritional supplements, and the kind of practical help that we so often take for granted.


Your gift:

  • $150 Provides 1-Month Salary for a Community Health Worker
  • $100 Gives 10 Hand Sanitising Kits to Families in Rural Villages
  • $60 Feeds a Family for 1 Month
  • Every gift is significant, no matter the size. Non-designated COVID-19 gifts will support and expand our clinics, health care and feeding programmes.

Please note: All donations are fully tax-deductible, thank you for your generous response.

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These women and children have the odds stacked against them from birth, but education and empowerment can restore their dreams and hopes, bringing transformation not only to them but to their families and to entire communities.